Frequently Asked Questions
Covid-19 update
I continue to follow guidelines as set out by the Association of Reflexologists. I will clean the treatment room and frequently touched areas and surfaces between each client. I will also change my uniform between each client.
It is preferable for payment to be paid either by bank transfer or by contactless credit/debit card.
What to expect from Savanna Therapies
- Clean linen and towels will be provided (as usual)
- All equipment including chair will be cleaned / sanitised between clients
- Pillows will be fully covered and changed between clients
- The room will also be ventilated between each client
- There will be a minimum of 30 minutes between each client to allow the treatment room to be cleaned
- I will wash my hands thoroughly before and after the treatment
- I will wear a face covering if requested
- If I am feeling unwell, I will reschedule your appointments
Client guidelines - If you are unwell, please reschedule your appointment
- If I am visiting your house, you will need to provide a bath towel and blanket (if required)
- Please me know immediately if you develop Coronavirus (COVID-19) symptoms
Do you treat pregnant clients?
Yes from 13 weeks onwards. I will not treat you if you are 36 weeks or more unless I have been your reflexologist during your pregnancy.
The following situations in pregnancy are contraindicated, which means I cannot offer reflexology: - Pre-eclampsia
- Pre-term labour
- Placenta Previa
- Polyhydramnios
- Oligohydramnios
- Placental abruption
How long are gift vouchers valid for?
Gift vouchers are valid for 6 months.
What is your cancellation policy?
Please let me know as soon as you can if you would like to change or cancel your appointment. Please give at least 24 hours notice otherwise a 50% cancellation fee will be charged.
Where is Savanna Therapies based?
Savanna Therapies is based in Arborfield. There is off street parking available, and is easily accessible by the Leopard Bus 3 from Reading or Wokingham.
My treatment room is in my house in Arborfield, and is located on the first floor. If you have mobility issues or difficulities walking up stairs, please let me know as it maybe possible to move to another room in my house to carry out the treatment.
What are your opening hours
I offer treatments on:
- Monday 9.30am to 8pm (last appointment 7pm)
- Tuesday 9.30am to 8pm (last appointment 7pm)
- Wednesday 9.30am to 8pm (last appointment 7pm)
- Thursday 9.30am to 8pm (last appointment 7pm)
- Friday 9.30am to 5pm
Do you treat men?
Yes but only at my treatment room in Arborfield.
Do you use a couch or reclining chair for the reflexology session?
Clients are asked to sit on a padded, Lafuma reclining chair (140kg weight limit). The chair has what's called a zero-gravity position: where your legs are placed slightly above the level of your heart to ensure maximum relaxation. It also has an adjustable headrest.