Savanna TherapiesReflexology for Arborfield and Surrounding Area

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Frequently Asked Questions

Covid-19 update
I'm really pleased to be able to return to work on 12 April 2021. I am taking bookings for my treatment room in Arborfield. For the time being, I will only be offering mobile appointments to existing clients.

I will be following strict guidelines as set out by the Association of Reflexologists including wearing PPE. I will clean the treatment room and frequently touched areas and surfaces between each client. I will also change my uniform between each client.

It is preferable for payment to be paid either by bank transfer or by contactless credit/debit card.

I am also pleased to confirm I am keeping my prices the same as pre-COVID.

What to expect from Savanna Therapies

  • I will be wearing a visor and face covering
  • Clean linen and towels will be provided (as usual)
  • All equipment including chair will be cleaned / sanitised between clients
  • Pillows will be fully covered and changed between clients
  • The room will also be ventilated between each client
  • There will be a minimum of 30 minutes between each client to allow the treatment room to be cleaned
  • I will wash my hands thoroughly before and after the treatment
  • If I am feeling unwell, I will reschedule your appointments

    Client guidelines
  • If you are unwell, please reschedule your appointment
  • A risk assessment must be completed before appointment – I will contact you to complete this
  • Please inform me if anything has changed with your health or within your family unit since the risk assessment was completed (i.e. have you had any Coronavirus (Covid-19) symptoms or have been in contact with anyone who has symptoms)
  • Please wear a face covering which covers your mouth and nose (unless you are medically exempt)
  • You will need to bring your own bottle of water
  • If I am visiting your house, you will need to provide a bath towel and blanket (if required)
  • You will be asked to wash your hands (or use hand sanitiser) when you arrive and at the end of the treatment
  • Please me know immediately if you develop Coronavirus (COVID-19) symptoms

    Do you treat pregnant clients?
    Yes from 12 weeks onwards.

    How long are gift vouchers valid for?
    Gift vouchers are valid for 6 months.

    What is your cancellation policy?
    Please let me know as soon as you can if you would like to change or cancel your appointment. Please give at least 24 hours notice otherwise a 50% cancellation fee will be charged.

    Where is Savanna Therapies based?
    Savanna Therapies is based in Arborfield. There is off street parking available, and is easily accessible by the Leopard Bus 3 from Reading or Wokingham.

    At the moment, I am only offering mobile appointments to existing clients.

    What are your opening hours
    I offer treatments on:
  • Monday 5pm to 8pm
  • Tuesday 5pm to 8pm
  • Wednesday 5pm to 8pm
  • Thursday 9.30am to 8pm
  • Friday 9.30am to 5pm
  • Saturday 10am to 1pm

    Do you treat men?
    Yes but only at my house in Arborfield.

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